Sales coordinator, Melbourne

Ingram Content Group

Sales Coordinator

Seeking a sales coordinator to provide sales support for Ingram’s products, programs, and services to assigned accounts. Perform sales and administrative support for Team.

Key Responsibilities

Promotional campaigns, initial queries, qualifying leads, and directing sales leads and opportunities

• Identify new customers and opportunities, manage the client contact process and liaise with sales associates and other departments to assist in generating and closing sales.
• First point of communication for incoming sales enquiries. Monitors and responds to sales inquiries and assists sales team in resolving customer issues.
• Manage existing customer relationships to augment sales and ensure ongoing business retention using a planned contact program.
• Maintenance of the CRM system to ensure that records are kept up to date with customer contact details and contact history.
• Develop and maintain a full knowledge of Ingram’s major products, systems, and prices.
• Coordinates meetings, Tele/video conferencing set up as required.
• Manage trade table displays and/or otherwise represent the company at conferences and industry events.
• Provide administrative support in preparation of PowerPoint presentations and/or business reports.
• Monitoring and maintenance of Sales & marketing materials

Qualifications/Experience:

• Book publishing industry experience preferred.
• Experience of managing customer relationships
• 2 years of sales and/or customer service experience
• Higher or Degree Level Education desirable
• Knowledge of CRM systems – e.g., Salesforce
• Proficient in Word, Excel, Outlook, and PowerPoint
• Ability to develop constructive and cooperative working relationships with others
• Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person.
• Ability to apply new knowledge, technology, and procedure to job responsibilities.
• Able to travel to trade fairs.

Job details

Job: Sales Coordinator
Company: Ingram Content Group
Location: Dandenong South
Work type: Full time
Application closing date: 31 August 2023
Applications website

Contact details

Name: Alison Rodwell
Email: alison.rodwell@ingramcontent.com

Category: Jobs