The Distribution and Logistics Company (TDLC) commits to high levels of service during peak period

With the recent announcement by Pan Macmillan regarding their move to TDLC for all their 3PL requirements (1 July 2025), the TDLC team would like to reiterate their commitment to providing the best possible service when it comes to order processing, despatch and on time delivery.

We are thrilled to announce that over the past 4 months since the onboarding of Hardie Grant, our order turnaround time (for orders received by 5 pm) has been despatched within 24 hours and goods delivered on time and in full has been in excess of 95%. Our commitment to Hardie Grant and the trade as we head into peak is to maintain this level of service by ensuring our customer service and despatch teams are adequately resourced and ready to process your orders. TDLC is committed to becoming the leading distribution partner for the book industry, and we are here to support you in any way you need.

Please do not hesitate to contact TDLC on:

Orders: orders@tdlc.com.au (1300 659 082)

Deliveries/returns/claims: enquiries@tdlc.com.au (1300 659 082)

Credit: credit.control@tdlc.com.au (+61 2 9839 0282).

Category: Classifieds